Salesforce Admin Course

Salesforce Advanced Dashboard Training Singapore

What are the course objectives?

Salesforce Training SingaporeOur Salesforce Training Singapore is designed to ensure that you learn & master the concepts of Salesforce Administrator and pass the certification exam on your first try. You will learn how to manage and configure Sales and Service Clouds, understand the sales and marketing ecosystem, and supervise a wide range of important features and functionality of Salesforce. This hands-on training will help establish your credentials in the Salesforce domain and give a solid boost to your career.

Salesforce Administration Course Objectives

Course Objectives

Upon completion of our training, the trainee will be able to gain knowledge on:

  • Salesforce Basics and its Tools
  • Salesforce Cloud and Force.com platform
  • Sales and Customer support fundamentals
  • Application customization, Data Validation, and Debugging
  • Design portals, Dashboards, and Report preparation
  • MVC architecture and SOQL
  • Data model features, UI, and security
  • Standard List Controller

Why should you learn Salesforce Admin to grow your career?

  • According to Gartner, the Salesforce is the leading Customer Relationship Management system with a 20% market share.
  • More than 200,000 companies worldwide use the Salesforce platform
  • The Salesforce Admin is having the highest average annual salary in the IT world- Business Insider.
  • The average salary of a Salesforce Admin is $124,112 per annum-Payscale.com

Who should learn Salesforce Admin?

Our training is best suited for the following job roles:

  • Salesforce Professionals
  • Sales Managers and Executives
  • Software Administrators
  • Software Developers
  • Software Analysts

What are the prerequisites for the Salesforce Admin course?

No prerequisites are required to learn this course.

What will you learn in this Salesforce Admin training?

After completing this course, the candidates will be able to:

  • Differentiate among the building blocks of Salesforce
  • Understand the Security model
  • Understand the Data model
  • Master Sales Cloud and Service Cloud modules
  • Describe Salesforce1, SalesforceA, Chatter and Social features
  • Define Business process automation options
  • Explain various integration options like SOAP, REST APIs
  • Explain Reports and Dashboard

Salesforce Administration Course Curriculum

  • CRM Overview
  • Applications and objects
  • Data types
  • Types of Relationships
  • Field Dependencies and Field tracking
  • Page Layouts
  • Record Types
  • Views and Search layout
  • Validation rules
  • Lookup filters
  • Sales cloud
  • Service cloud
  • Duplication rules
  • Users
  • Profiles
  • Organization Wide Defaults (OWD)
  • Roles
  • Sharing Rules
  • Workflow
  • Approval Process
  • Process Builder
  • Visual Workflow
  • Reports and Dashboards
  • Idea Chatter Community
  • Buttons, Links and Actions
  • External Objects
  • App Exchange